HOW DOES IT WORK?
Once a referral is made through this form, a member of the String of Hearts team will then make contact with the person accessing the service to get to know them, explain how it works, and confirm the date/ time that a musician will phone them.
A String of Hearts musician will then phone the individual at the agreed time. Their phone call will last approximately 30 minutes, taking the form of getting to know each other, chatting about music they like, and singing favourite songs together with the musician playing their instrument.
The individual can join in by listening, singing, or using items around their house to make sounds such as tapping a table! They can also write lyrics based on thoughts and topics that interest them, and the musician can help them make a personal playlist to listen to at home.
At the end of the phone call, the musician will ask brief questions about the individual's experience, to inform our evaluation. The musician will also ask if they'd like to book a further phone call in. We expect each individual to have up to six phone calls, but this will be subject to availability of the service and level of need.
OTHER INFORMATION
All String of Hearts musicians are DBS-checked and follow String of Hearts safeguarding procedures. Data collected through the service is stored in line with String of Hearts' Privacy Policy, which can be found at the bottom of this page.
